NSWPF Customer Service Guidelines and Community Feedback Survey

admin — Sat, 19 May 2012 03:57:22 +0000

May 19, 2012 - new Customer Service Guidelines provide guidance to officers on how they should deal with customers including victims of crime, witnesses, and the general community. Download
we encourage you to let NSWPF know about your experiences with police and what you think about the 'service' you received. Survey

Croudace Bay Park

admin — Wed, 16 May 2012 02:49:46 +0000

BE AWARE - may 16, 2012 - homophobic youths continue to harass men -- please keep your distance, they're dangerous REPORT

Gosford and Central Coast

admin — Thu, 26 Apr 2012 00:14:17 +0000

WARNING - April 25 man approached by single officer -- please be very careful... REPORT

Silverwater Park

admin — Wed, 18 Apr 2012 13:07:37 +0000

WARNING - April - reports indicate plain-clothed officers are patrolling the park before alerting uniformed officers. REPORT homophobic officers

Wyong Council

admin — Tue, 10 Apr 2012 04:48:42 +0000

we thank Wyong Council and NSW Police for signage that encourages homophobia and vigilante activity. REPORT

Tuckwell Park

admin — Wed, 04 Apr 2012 00:43:31 +0000

Be Aware -- April 4, 2012 - report that officers continue to harass and intimidate men... they're aggressive, so please be careful REPORT

Rockdale Park

admin — Tue, 27 Mar 2012 01:37:55 +0000

BE AWARE - March 27 - a group of guys are chasing after men... immediately contact Police - 000 - if you encounter any trouble. take care and always look out for each other.

Welcome to the NSW Beat Project

admin — Mon, 19 Mar 2012 01:50:06 +0000

The Beat Project is a peer-based community network and online resource for all beat users... whether you identify as gay, straight, bisexual, transgender, queer... single, married or just curious. The Beat Project was initiated by beat users in response to unacceptable police harassment, and the inappropriate response by NSW Police and ACON to address vigilante behaviour and homophobic violence against beat users. The Beat Project is not supported by ACON and their Anti-Violence Project (AVP) who Chair the 'Beats Working Group' - a 'network of government agencies' that includes Attorney-Generals Dept, NSW Police, City of Sydney Council, and Dept of Health. The 'Beats Working Group' advises local councils and community groups on ways to eradicate beat use... they advocate for 'Crime Prevention' strategies that encourage homophobia and vigilante activity, and they've ignored hate-related violence toward beat users... their approach continues to put our safety at risk.
Online Poll: Do You Trust police Online Poll: Do Think Police Are Homophobic Online Poll: Should Public Sex be Decriminalised Online Poll: Do You Consider Public Sex to be an Indecent Act
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NSW Police Force release 'New Customer Service Guidelines'

Download Customer Service Guidelines Download Customer Service Charter May 19, 2012 - NSWPF has released new Customer Service Guidelines which provides guidance to officers on how they should deal with customers including victims of crime, witnesses, and the general community. Read more

Let NSW Police Force Know What You Want -- Community Feedback

Complete Survey NSW Police Force are seeking your feedback... your answers to questions in this survey and additional comments you provide will help NSWPF understand what the community needs and expects from police and will help to improve their services. Your responses to this survey are anonymous and confidential. Whether you've been harassed by officers or a victim of hate-related crime, we encourage you to let NSWPF know about your experiences and what you think about the 'service' you received.

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Remember...

officers must always patrol beats in pairs - officers cannot patrol alone, please be careful if approached officers must be uniformed and clearly display their identification badges - officers cannot cover their badge if approached by plain-clothed officers, always ask to see their identification officers must identify themselves and tell you why you've been approached before they can ask you any questions and/or request your identification to perform a background check - often to look for any outstanding warrants, etc... be aware that officers may also use this as an excuse to harass and intimidate you as officer have exercised a power and accessed your records, it's then noted in COPS that you were approached -- even though you haven't done anything wrong... guidelines indicate they cannot record this information simply because you're in an area that's a 'known beat'...

ALWAYS BE CONFIDENT -- ALWAYS BE ASSERTIVE Remember, you have every right to be in a public place at any hour of the day

officers must be polite and courteous and cannot make inappropriate comments to provoke you - such as 'we know what you're doing in the area' or 'do you know this is a gay beat' - you do not have to answer these questions

Always Remain Calm DO NOT BITE IF PROVOKED

always ask for the officers name/rank/station - which they must tell you... or note the vehicle detail and registration, which will help you to identify the officers if they refuse... always note what officers do and say to you... if you believe you were treated inappropriately and/or the officer was being homophobic toward you, you have every right to advise the officer you will make a complaint and calmly walk away -- you also have the right to make a complaint. REPORT homophobic officers please stay safe and always alert others of any danger read more ___________________________________________________
-- BE AWARE --

Wyong Council and NSW Police encourage homophobia

Wyong Council and NSW Police have installed signage that encourages homophobia and vigilante activity...

we're aware that council workers will harass men, and have previously raised concerns about homophobic violence and 'non-responsive' GLLO and police officers. This does little to build trust and encourage men to report hate-related crimes against them, and we're alarmed that Chief Supt. Donna Adney would allow signage that encourages homophobia from her officers, council and the public... we also question whether council can legally remove doors on public toilets as this is a violation of privacy. If you experience and/or witness any homophobic violence or vigilante activity by local residents, council workers and/or police officers... it's important that you immediately REPORT the incident. please keep safe and always look out for each other - alert others to any danger in the area ______________________________________________

Croudace Bay Park

April 20 -- the gang of homophobic youths confront and trap two men, hit one man on the head with metal pole and spat at them... then demanded their wallet and phone, and threaten to kill them... April 8 - 10.40pm -- the gang of homophobic youths - which includes several young girls, assaulted a man in the park... the incident was reported to Charlestown Police. read more

please be careful, they carry weapons and are known to intimidate and bash guys

if you encounter the youths, keep your distance - they're aggressive and dangerous

if you're in danger, notify police immediately -- (triple zero) 000

the youths are known to police

if you encounter the youths and/or have any further information - REPORT or send us an EMAIL.

note date / time of incident
general description of youths / what they were wearing / how many there were
what the youths did and said to you
vehicle registrations / any other information that can identify them
any other information you can provide about the incident

if you contact police, please let us know their response - REPORT or send us an EMAIL.

date / time you contacted police
who you spoke with -- name, rank and station of officer/s
what officer/s did and said to you
what police said they would do / whether they've followed it up with you

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if you encounter bashers or see anything suspicious, move to safety and immediately contact police 000

remain calm – tell the operator where you are and what is happening, and any information that may identify the bashers…you can request to remain anonymous… police are there to assist you and officers should always respond in a professional and courteous manner, regardless what you're doing in the area you can also contact Crime Stoppers on 1800 333 000 after an incident and provide information about what happened - you can remain anonymous please REPORT or EMAIL if you encounter bashers, and please let us know if you contacted police and how officers responded
if you encounter bashers, please be careful — do not approach or scatter – there’s safety in numbers, so stay close to others and move to safety… notify others of any danger in the area if you see someone in trouble, please help them — make lots of noise and contact police immediately… taking a photo may also assist to identify the bashers please take good care and always look out for each other

______________________________________________ Remember, you have every right to be in a public place at any hour of the day — officers CANNOT harass and intimidate you simply for being in the area and/or assume what you're doing there... and they certainly CANNOT make any inappropriate/homophobic comments — this is vilification and a prejudice motivated (hate-related) crime. If approached, remain calm and be polite… if you believe you are being harassed and have not been charged, you have the right to calmly walk away — ask for the officers name, rank and station (which they must tell you) and politely advise them you will be making a complaint – and walk away… officers cannot detain you unnecessarily, falsely arrest you, or use unnecessary force. Be aware that officers may look for other reasons to harass and/or charge you... remain calm… if possible, avoid going to your vehicle as officers may attempt to further intimidate you by performing a breath test and/or search your vehicle… stay close to others in the area to keep safe and provide witnesses.

officers MUST be uniformed and visibly display their identification badge - be aware some officers may refuse to provide their name, rank and station when requested.

officers MUST provide their name, rank and station on approach and before they question and/or search you.

officer must patrol in pairs at all times.

you're allowed to ask an officer to provide their name, rank and station - which they MUST tell you - and they should also tell you why you've been approached and searched. Officers can't search you for condoms and/or make comment if you're carrying them.

officers are discouraged from making inappropriate and/or homophobic comments, and can't ask if you're a 'homosexual' and/or assume what you're doing in the area.

officers CANNOT ask if you know if the area is a 'gay beat'.
If you're approached by a 'plain-clothed officer', make sure you ask to see their identification... if in doubt or they refuse, if you feel uncomfortable and threatened, remain calm, attract attention and call for help, move to safety. Alert others of any trouble in the area. Don't allow officers to harass and intimidate you... if you believe you were treated unfairly, ask for the officers name, rank and station, and advise the officer you will be making a COMPLAINT, calmly walk away. If the officer refuses and/or makes an inappropriate/homophobic comment, remain calm and note the police vehicle details and/or registration, this will assist you to identify the officer... REPORT any incidents. Please be careful.

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As summer approaches and the weather gets warmer, remember to always be aware of your surroundings... local residents often contact police and/or often engage in vigilante behaviour, so try not be a nuisance -- always be discrete and move away from the area if there are too many people Also be aware there's an increased chance that you may encounter local vigilante residents and bashers - especially during school holidays... report any hate-related (prejudice motivated) crime immediately
If you encounter any police activity and/or hate-related crime, either REPORT or EMAIL note the date/time -- note what officers do and say to you -- ask for their name, rank and station officers may attempt to provoke you with an inappropriate and homophobic comment, DO NOT BUY IT anything you do and say will be used against you, DO NOT BITE If you were treated unfairly, you have every right to walk away If you were treated unfairly, you have every right to seek legal advice and/or make a complaint

Always look out for each other and keep safe

Braye Park, Newcastle

admin — Sat, 10 Mar 2012 02:46:36 +0000

BE AWARE - March 10, 2012 - police patrolling park, following vehicles and recording registration details -- REPORT

Deepwater Park, Milperra

admin — Sat, 10 Mar 2012 00:20:35 +0000

WARNING - March 9, 2012 - homophobic officers hassling men and asking inappropriate questions
Feb 16 four bashers in burgundy Mitsubishi Magna with red P-Plates threatened men... please be careful REPORT